The interface of voice has spearheaded many disruptive innovations in Kirusa’s digital ecosystem. The advent of data coupled with its explosive adaptation has ushered new avenues for voice, ranging from SIM-less cloud telephony to programmatic voice, and beyond. Kirusa is at the forefront of this era, with a product portfolio designed for this environment.
ReachMe is a disruptive GSM-VoIP solution designed for the data era that facilitates high quality local and international voice calls over Wi-Fi or data, without depending on network coverage.
ReachMe is highly convenient for frequent travellers who are unable to carry all their SIM cards. Incoming calls over ReachMe are free, so international travellers do not need to worry about roaming charges. Users can receive calls without a SIM card in their device, via the app, over Wi-Fi or data. Unlike a typical scenario where the caller is merely told that the called party’s device is switched off, ReachMe connects the two sides, without a SIM card, over Wi-Fi.
A user with multiple SIM cards across carriers and countries, can receive incoming calls for all numbers in the ReachMe app, from a single device. One can avail this feature by simply linking multiple numbers in the ReachMe account.
InstaVoice is a unique cloud-based, call completion app that enables users to manage voicemail and receive missed call alerts over an elegant, visual interface. It seamlessly integrates with the mobile carrier’s existing infrastructure to deliver reliable voicemail and missed call alert solutions over data, powered by the cloud.
InstaVoice is an intuitive visual voicemail app with a user-friendly interface that notifies the user whenever they miss a call, over data. For feature phone users, InstaVoice delivers the missed call notifications via SMS from anybody who has the app installed. InstaVoice sends the user missed call and voicemail notifications if their number is busy, out of coverage or switched off. Users can also send texts, images, and Voice SMS to those who do not have the app installed.
Kirusa Konnect is a cloud-based Communications Platform as a Service, designed to bolster audience engagement over mobile channels. The Konnect suite is composed of a set of unique inbound and outbound communication tools, designed to leverage the ideologies of classical push and pull marketing. These tools are highly customizable, and complement each other in crafting robust campaigns.
The Konnect portal is a SaaS platform to launch inbound and outbound communication campaigns with ease. Using the Konnect portal, enterprises can visualize and manage their communication campaigns over an intuitively smart portal.
InstaVoice is an efficient call completion service that integrates missed calls, voicemail, and Voice SMS to carry through and conclude an incomplete call.
InstaVoice can easily detect whenever a call goes rejected or unanswered. It resolves this challenge by forwarding the subscriber’s call when the called party’s number is busy, switched off or out of coverage. Once forwarded, InstaVoice lets the sender record a Voice SMS to be sent to the recipient’s number. The recipient, if he has a feature phone, receives a text SMS with a dialing number to listen to the voice message, which is free for the first listen. Additionally, the recipient also gets a missed call alert.
Subscribers are looking for newer, more efficient avenues for voice communication, and increased productivity. InstaVoice fits right in as an effective way to reach out and communicate irrespective of device, carrier or network coverage limitations.
Voicemail is regarded the pinnacle of call completion solutions in the 21st century. It enabled people to leave a message in their own voice, in the event of an unconnected call. The voicemail recipient could simply dial the voicemail inbox number, and listen to their voicemail messages at any time.
However, early voicemail systems incurred high infrastructural overhead and expenses to the mobile operators. Kirusa saw an opportunity, and set out to change the way voicemail implemented.
Voice SMS by Kirusa added a new dimension to messaging, by adding voice to SMS capabilities. As a result, SMS has become faster, easier, and more personal without changing its inherent interoperability and ease-of-use benefits.
Voice SMS opens a new channel for carriers to deliver interactive, voice-based value-added content to their customers. Subscribers using Voice SMS can listen to their content by simply dialling a number.
InstaVoice Ring is Kirusa’s unique call-completion service that sends a missed call to the called party when the person trying to call or text, has zero prepaid balance.
InstaVoice Ring detects a subscriber’s declined call attempts due to insufficient balance and auto-initiates a missed call to the called party.
InstaVoice Channels is a multi-dimensional mobile entertainment and engagement app that connects people to the content they care about. It has been designed to intensify celebrity-sports-fan interactions via voice. With InstaVoice Channels, fans get daily voice messages and other premium content from the celebrities, sports clubs, news outlets and other content channels they follow. They also have the opportunity to respond to the celebrity’s voice blog by leaving them a voice message! InstaVoice Channels also offers real-time voice-based sports and news updates from Goal.com, BBC and multiple other partners. Fans can follow their favorite teams from premier football clubs such as Barclay’s Premier League, La Liga, and many more.
DotGo is a unique SMS technology that allows mobile operators to launch user-friendly menu-based SMS services rapidly.
This service functions by converting a website into a feature-rich ‘SMS Site,' and can be accessed via SMS messages on both feature phones and smartphones.
Kirusa boosts operator-customer engagement with an array of contests for subscribers. Contests give mobile subscribers an opportunity to try their skill and luck to win exciting prizes! Kirusa brings the power of voice to mobile games, allowing users to enter them using their voice, in addition to the traditional SMS channel. By enabling people to call and register, the contests become open to the entire subscriber base, more than doubling their reach. Kirusa offers several contests based on the needs of the carrier and the regulations of the country.
Kirusa’s data analytics is dedicated to understanding customer behaviour by analysing the call activity of the platform’s 100 million monthly active users.
Data analytics employs advanced statistical modelling to group customers into relevant segments. Subsequently, it answers questions such as the best time to reach a customer via outbound dialler or SMS, customers who are likely to subscribe to a service, etc.
The insights gained enables Kirusa to improve customer stickiness for carriers, which results in higher ARPU, service adoption and retention.
HVP is a high-density telephony call control and media processing platform, used to build voice applications. The platform provides native call control & media handling APIs, as well as supporting a VoiceXML interpreter & (a subset of) CCXML. It allows for applications to interact with the user in the "Early Media" phase of the call, thereby, supporting advanced messaging.